How We Support You

The dental industry is evolving and the landscape is changing. If you’re a solo practitioner or even a small group practice, you will benefit from having strong partners on your side. We focus “on” the business and allow you to focus your time “in” the business. This allows you to leverage the benefits of a multi-location office, while still keeping the feel of your current office as you like it. We’re committed to providing the very best non-clinical services.

Our suite of dental practice support services are rated highly among dental support services organizations:

Operations Management

Field-Level Support
- Operations
- P&L Support
- Operational Dashboards and Actionable KPIs
Operations Policies and Procedures
Training on Best Practices
Coaching on Areas of Opportunity

Revenue Cycle Management

Insurance Contract Negotiation, Optimization
Dentist Contracting and Credentialing
Insurance Eligibility
Billing and Collections

Clinical Support

Chart Audits
Quality Assurance
Continuing Professional Education

Procurement

Large Practice Vendor Pricing
Formulary Management
Facilities Management

Human Resources Management

HR Compliance and Management
HR Policies and Procedures
Employee Handbooks
Hiring and Orientation
Payroll Processing
Employee Benefits

Accounting & Finance

Monthly and Annual Financial Statements
Budgeting and Cash Flow Forecasting
Ongoing Management Reporting (KPIs)
Accounts Payable Management and Processing
Treasury Management

Marketing, Advertising, and Sales

Patient Engagement, Recall and Retention
Social Media, Online Strategy
- Website and Corporate Presence
- Reputation and Brand Management
- Search Engine Optimization (SEO)
Local Sales and Marketing Strategy
Advertising Strategy

Legal, Regulatory and Risk Management

Major Contract Management
Equipment and Property Lease Management
Risk Management
- Compliance
- Insurance

IT and Systems Support

General IT Infrastructure Management
Practice Management System and Support
Data Security
Level One service for all hardware and software

Top Notch Services